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 Help | Volunteer | Damage Assessment

Log In
PubSafe logo
  • How PubSafe Works
    • What is PubSafe?
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    • Governments
    • Top Challenges in Disaster Response
    • Global Humanitarian Organizations: Coordination & Response Tech
    • Emergency Communication for Gov
  • Missions
    • Avalanche Rescue
    • Community Alerts
    • Flooding
    • Peace Keeping
    • Tornadoes
    • Tsunami
    • War
    • Wildfires
    • Winter Storms
  • Resources
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    • NGO Technology Solutions
    • Volunteer Management Software FAQ
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    • YouTube Channel
    • Corporations
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    • Damage Assessment

How PubSafe Works: A Guide for Citizens & Responders

Jun 26, 2023

That feeling of helplessness during an emergency is something we all know. You see the news, you get the alert, and you want to do something, but it’s hard to know where to start or how to help safely. Is anyone checking on the elderly couple down the street? Does the fire department know about that downed tree blocking the road? PubSafe was designed to empower you, the concerned citizen, to be a vital part of your community’s safety network. With our free app, you can report what you see, get trustworthy updates, and even find structured ways to volunteer, turning that feeling of helplessness into meaningful, coordinated action.

Thank you for reading this post, don't forget to install the free PubSafe mobile app and subscribe!

PubSafe Pricing Explained

PubSafe Cost Less than You Think

Sometimes things are as good as they seem. Based on competitor pricing and features, you might think PubSafe would be $200 a year because PubSafe has so many features only offered by multiple expensive services. Many services are billed one-time, a year in advance so you pay for it regardless of use or need. 

But PubSafe is different. We believe that life-saving technology should be accessible to everyone, from individual citizens to large government agencies. That’s why the PubSafe app is free for citizens and volunteers. For organizations like NGOs, CERT teams, and public safety agencies, we offer affordable, flexible plans that are billed monthly. This means you only pay for what you need, when you need it, without getting locked into a costly annual contract. Our goal is to get this tool into as many hands as possible, because coordinated communities are safer communities.

Turning Disaster Alerts into Coordinated Action

When a disaster strikes, getting a notification on your phone is just the first step. An alert tells you there’s a problem, but it doesn’t tell you how to be part of the solution. Traditional emergency alerts are a one-way street; they broadcast information but don’t create a network for a unified response. This gap can lead to confusion, duplicated efforts, and missed opportunities to help those in need. We saw a need for a system that does more than just warn people—it needed to bring them together to take meaningful, organized action.

The Problem with Traditional Emergency Response

Think about the last emergency alert you received. It likely told you what was happening and where, but that’s where the communication stopped. For first responders, NGOs, and volunteers on the ground, this lack of a shared, real-time picture creates immense challenges. Without a central platform, teams often work in silos, unaware of what other groups are doing just a few blocks away. This can result in a slow, fragmented response where resources aren’t used effectively. The result is wasted effort and, most importantly, delays in getting critical aid to people who need it most.

How PubSafe Creates Shared Situational Awareness

PubSafe transforms disaster alerts into a launchpad for coordinated action. Our platform serves as a central hub that connects public safety agencies, volunteer organizations, and citizens in real time. Instead of scattered information, everyone shares a single, dynamic view of the situation as it unfolds. This concept, known as shared situational awareness, is a game-changer. It allows organizations to see the same incident reports, resource locations, and team statuses on one map. This empowers teams, NGOs, and citizens to coordinate, report, and act with speed and precision, ensuring that help is delivered efficiently and effectively.

How PubSafe Works: A 3-Step Process

Getting started with PubSafe is straightforward. We designed the platform to be intuitive so that in the middle of a crisis, technology is a help, not a hindrance. The entire process is built around a simple, three-step workflow that moves from information gathering to coordinated action. This system ensures that real-time data from the field is quickly turned into organized response efforts, connecting those who need help with those who can provide it. It’s a seamless flow that empowers everyone, from a concerned citizen to an emergency manager, to play a vital role in their community’s safety.

Step 1: Citizens and Field Teams Report Incidents

It all begins with information from the ground. Using the free PubSafe app, anyone can become a vital source of intelligence. If you see a downed power line, a flooded road, or a family that needs assistance, you can report the incident directly from your phone. You can add photos, notes, and precise location data. Professional field teams and first responders use the same system to log their observations. This crowdsourced information creates a rich, real-time map of what’s happening, providing a level of detail that no single agency could gather on its own.

Step 2: Organizations Plan a Coordinated Response

With incident reports flowing in, organizations can move from reacting to strategizing. Emergency managers, NGO leaders, and CERT coordinators can view all incoming data on the PubSafe dashboard. They see the same map, the same reports, and the same resource locations. This allows them to identify the most critical needs, allocate resources effectively, and develop a unified action plan. Instead of dispatching teams blindly, they can direct personnel with precision. This collaborative environment is key for team management, as it prevents groups from duplicating efforts and ensures that no area is overlooked.

Step 3: Volunteers and Responders Take Action

Once a plan is in place, it’s time to act. Organizations can assign tasks and send clear instructions directly to volunteers and responders in the field. A volunteer might get a notification to deliver supplies to a specific address, while a CERT team could be dispatched to perform a wellness check. Because everyone is operating within the same system, volunteer coordination becomes simple and efficient. Responders receive the exact information they need to complete their task safely and effectively, and they can report back once the job is done, keeping the command center updated in real time.

Who Should Use PubSafe?

PubSafe was built for the entire community. We believe that effective disaster response requires collaboration between official agencies, volunteer groups, and the public. Our platform is designed to meet the unique needs of each of these groups, providing specialized tools and a common space where everyone can work together. Whether you are a professional emergency manager coordinating a city-wide response, a volunteer with an NGO, or a citizen who wants to help your neighbors, PubSafe has a role for you. It’s a tool that strengthens community resilience from the ground up.

Public Safety and Emergency Managers

For public safety officials and emergency managers, PubSafe provides a powerful command and control tool. It offers a bird’s-eye view of the entire operational area, integrating real-time reports from the community with the movements of your own teams. This helps you make faster, more informed decisions and manage resources with greater efficiency. By involving the community in a structured way, you can extend the reach of your official response efforts and build stronger relationships with the people you serve. Getting your agency set up is easy through our organization registration portal.

NGOs, CERT Teams, and Volunteer Groups

If you lead a non-governmental organization (NGO), Community Emergency Response Team (CERT), or any other volunteer group, you know that organization is everything. PubSafe is designed to help you manage your members and deploy them effectively. You can quickly see who is available, assign them to specific tasks, and track their progress in real time. The platform helps you organize volunteers and resources with incredible speed, ensuring that your team’s passion and skills are put to the best possible use. This eliminates the logistical headaches that often slow down volunteer efforts during a crisis.

Citizens and Communities

As a citizen, you are the foundation of community safety. PubSafe gives you a direct and safe way to contribute during an emergency. By using the free PubSafe app, you can provide critical information to first responders and receive trustworthy updates. The platform also gives you a structured way to volunteer and help your neighbors, ensuring your actions are coordinated with the broader response effort. It’s about empowering you to be part of the solution, transforming feelings of helplessness into acts of assistance, all while staying connected and informed.

From Major Disasters to Everyday Safety

While PubSafe excels during large-scale disasters like hurricanes, wildfires, and floods, its usefulness doesn’t stop there. The platform is versatile enough to be used for more localized events, such as managing evacuations, responding to severe weather alerts, or coordinating efforts during a community event. You can see active incidents and team movements on our public map, which shows how the platform can be applied to a wide range of scenarios, making communities safer and more connected every day.

A Tool for Outdoor Safety and Animal Welfare

Our commitment to safety extends to all members of the community, including our four-legged friends. The PubSafe platform is also a valuable tool for outdoor safety and animal welfare. Whether you have a flat tire on a remote road, get lost while hiking, or find a lost or injured animal, you can use the app to report the situation and request assistance. This broadens the platform’s utility beyond traditional disasters, making it a comprehensive safety companion for people and animals in a variety of situations.

Is PubSafe Really Free?

As a Public Benefit Corporation, PubSafe is not required to drive profits for shareholders. A PBC is unique in that the interest of the public comes before profits. Because of this and the interest in providing a unique, robust and capable solution, PubSafe has maintained a free version of the mobile app.

The free version is intended to encourage every citizen globally, to be part of information sharing and data collection for the greater good. Click here to get PubSafe for individuals, for free.

PubSafe Pricing Subscription

What You Get with the Free Citizen App

So, what exactly do you get when you download the free PubSafe app? Think of it as a digital hub where citizens, volunteer groups, and public safety organizations can share real-time information during an emergency. It’s a global safety and volunteer network designed to help you both give and receive assistance when it matters most. Whether you’re reporting an incident like a downed tree or looking for ways to help your neighbors, the app provides the tools to do so. We keep the citizen version free because we believe everyone should have the power to contribute to their community’s safety and resilience. You can install the free app today and become part of this growing network.

Critical Safety Information: Your Responsibilities as a User

Before we go any further, there’s one incredibly important point I need to make: ALWAYS CALL 911 FIRST in an emergency. While PubSafe is a powerful tool, it’s a network of volunteers and organizations. It is *not* monitored by official 911 dispatchers or first responders. Think of it as a support system, not a replacement for emergency services. Your 911 call is what sends police, fire, or paramedics to your location. PubSafe is what helps coordinate the community response that follows. Understanding how PubSafe works within this larger system is key to using it effectively and, most importantly, staying safe during a critical event.

What Do You Get with Base and Plus Plans?

These two PubSafe pricing models start to add functionality for power users by increasing the number of teams, and the members in a team. Plus is the first level a user can access the Responder status instead of the normal civilian status. A Responder subscription is monthly but it does not enable a connection to an organization as a member. Responders can be assigned a mission by an organization as a last resort should their Pro members not be available. 

When to Choose a Pro or Higher Subscription

Pro users are the primary level for PubSafe organization members. The Pro subscription enables a user to join an organization, associate their data with an organization and access organizational areas on the PubSafe web portal.

Advanced Features for PubSafe Pro Organizations

When your group upgrades to a Pro subscription, you get more than just individual accounts; you gain access to a powerful coordination center through the PubSafe web portal. This is the command center for your entire operation. From this central hub, your organization can manage teams in the field, track vital equipment, and assign work orders directly to responders. The platform also simplifies administrative tasks by automating volunteer sign-ups and logging hours. This creates a shared, real-time view of the situation, allowing different agencies—like public safety groups and NGOs—to see the same information and plan a unified response when every second counts. You can get started by completing the organization registration process.

Which PubSafe Plan is Right for You?

PubSafe pricing plans are designed to provide comprehensive access to tools that enhance public safety, streamline emergency response, and improve coordination across teams. Whether you are an individual user, a volunteer organization, or a large-scale NGO, each plan includes essential features that support real-time communication and operational efficiency.

Core features typically include access to the PubSafe mobile app, real-time alerts, and incident reporting capabilities. Users can receive notifications about nearby emergencies, share updates, and contribute to coordinated response efforts. For teams and organizations, pricing plans may also include advanced features such as centralized dashboards, case management tools, and volunteer coordination systems.

Organizations benefit from enhanced capabilities like real-time tracking, team communication tools, and reporting features that provide insights into response activities. These tools help improve accountability, streamline workflows, and ensure that resources are deployed effectively during emergencies.

In addition, PubSafe offers scalable solutions that grow with your organization. As your team expands or your operational needs increase, you can upgrade your plan to access more advanced features and support larger response efforts. This flexibility ensures that you only pay for what you need while maintaining the ability to scale when necessary.

By choosing the right PubSafe pricing plan, users and organizations can gain access to a powerful platform that supports faster response times, better coordination, and improved safety outcomes for communities.

 

 

Pro Messaging allows for messaging organization members or temporary search party members but not other PubSafe members. 

Messaging Member Window

PubSafe for Government Agencies

Government organizations have the same features and functionality as a Pro user but they also get one super important feature, mass messaging. Mass messaging means they can message any PubSafe mobile app user in their area from the county level and lower. Most mass notification systems shotgun their message to large areas. PubSafe message is more of a sniper rifle. PubSafe enables government organizations to target homes, neighborhoods, streets or areas with great accuracy. 

PubSafe App Features

Integration with Official Alert Systems

It’s important to know that PubSafe works alongside, not in place of, official alert systems like the Wireless Emergency Alerts (WEA) or Amber Alerts you get on your phone. Think of those official channels as the starting pistol. They tell everyone that a major event is happening. PubSafe is the platform that helps the community organize its response *after* the pistol goes off. When a flood warning is issued, our platform is where neighbors can report rising water levels in real-time, where CERT teams can coordinate wellness checks, and where volunteers can find out who needs help evacuating. We bridge the gap between a mass broadcast and targeted, on-the-ground action, connecting people who need help with those who can provide it.

How to Write an Effective Safety Alert

In a crisis, information is everything. But more than that, *clear* information is what saves time, resources, and lives. An effective safety alert does more than just announce a problem; it provides direction and turns chaos into a coordinated response. The goal is to give people the exact information they need to make safe decisions, whether that’s taking shelter, evacuating, or avoiding a certain area. A poorly worded or vague message can create more confusion and panic than the emergency itself. On the other hand, a great alert is concise, actionable, and trustworthy, ensuring that everyone from professional first responders to concerned citizens understands the situation and knows what to do next. It’s a critical skill for any community leader, emergency manager, or organization focused on public safety.

The Purpose and Types of Safety Alerts

At its core, a safety alert has a simple purpose: to quickly inform people about a potential or active danger and instruct them on how to stay safe. Good alerts help organizations and communities respond quickly, follow safety protocols, and build a culture where safety is a shared responsibility. They are the primary tool for creating shared situational awareness, which you can see in action on the PubSafe public map. To do this effectively, it helps to understand that not all alerts are the same. They generally fall into a few key categories, each with a slightly different goal, from warning people about something that *might* happen to guiding them through an event that is actively unfolding. Understanding these types helps you tailor your message for maximum impact.

Incident, Preventive, and Emergency Response Alerts

Alerts can be broken down into three main types. Incident alerts are for when something has already happened, like a road closure or a localized power outage. The goal is to inform those directly affected and manage the immediate situation. Preventive alerts are about getting ahead of a potential problem. Think of a severe thunderstorm watch or a red flag warning for fire danger; these messages encourage people to prepare. Finally, emergency response alerts are for active, life-threatening situations like a tornado warning or a flash flood. These are the most urgent alerts, providing clear, life-saving instructions for immediate action. Using a platform like PubSafe allows teams to issue and respond to all three types, from a simple road hazard report to a full-scale evacuation notice.

Key Elements of a Successful Alert

A successful alert is one that can be understood in seconds. To achieve that clarity, every message should contain a few key elements. First, cover the basics: the exact location of the incident, the date and time it occurred, and the severity of the situation. Next, explain what is happening in plain, simple language that everyone can understand—avoid jargon or technical terms. Most importantly, you must include actionable instructions. Tell people exactly what you want them to do (or not do). Should they shelter in place, evacuate, or avoid the area? Finally, identify who is sending the alert to establish credibility. Including these elements ensures your message is not just heard, but also acted upon correctly.

Distribution Strategies for Maximum Reach

Creating the perfect alert is only half the battle; you also have to make sure it reaches the right people. A multi-channel approach is always best, as it covers more ground and accounts for how different people receive information. This can include everything from digital signage and computer pop-ups to public address systems and, of course, mobile notifications. For teams in the field who aren’t sitting at a desk, direct-to-phone methods are essential. This is where tools that can push notifications to an app or send a text message become invaluable. The key is to use a mix of channels to ensure your message cuts through the noise and gets to everyone who needs to see it, especially in a high-stress situation.

Why SMS is a Powerful Alerting Tool

In a world of endless apps and notifications, the simple text message remains one of the most powerful communication tools available, especially in an emergency. Why? Because it just works. SMS messages have a staggering 98% open rate, and the average person reads them within 90 seconds. Unlike app notifications or emails, texts are direct, immediate, and don’t require a stable internet connection to be received. This makes SMS an incredibly reliable way to send urgent alerts. For government agencies using PubSafe, this capability is even more powerful, allowing them to send highly targeted messages to specific neighborhoods or even single streets, ensuring critical information gets to the right people without causing unnecessary panic elsewhere.

Common Challenges and How to Overcome Them

Even with the best intentions and tools, sending effective alerts comes with its challenges. It’s easy to overwhelm people with too much information, and it’s just as easy to fail to reach vulnerable populations who may not have access to mainstream communication channels. Getting the frequency, tone, and language right is a constant balancing act. The most common hurdles that organizations face are “alert fatigue”—where people start tuning out messages because they receive too many—and language barriers that prevent a message from being understood by everyone in a diverse community. Acknowledging these challenges is the first step to overcoming them and building a more inclusive and effective communication strategy for your team.

Avoiding Alert Fatigue and Language Barriers

To combat alert fatigue, you have to make every message count. This means targeting your communications as precisely as possible. Instead of sending every alert to everyone, use tools that allow you to define a specific geographic area or group. This ensures people only receive information that’s relevant to them, making them more likely to pay attention when it matters. To address language barriers, translate alerts into the primary languages spoken in your community whenever possible. If translation isn’t feasible, use simple, direct phrasing and internationally recognized symbols. Building an inclusive communication plan before an emergency happens is key to ensuring everyone receives the help and information they need to stay safe.

Why You Can Trust PubSafe

In any emergency, trust is the foundation of an effective response. You need to trust the information you receive, the people you’re working with, and the tools you’re using. We built PubSafe with this principle at its core. From our commitment to data privacy to our mission-driven corporate structure, every decision we make is designed to build and maintain the trust of our users—whether you’re an individual citizen using the free app to stay informed or an emergency manager coordinating a large-scale response. We understand that you are relying on our platform during life’s most critical moments, and we take that responsibility seriously. Our goal is to provide a secure, reliable, and transparent platform that empowers communities to work together when it matters most.

Our Commitment to Data Privacy

We believe your data is exactly that: yours. Your privacy is not an afterthought for us; it’s a fundamental part of our design. When you use PubSafe, your information is never sold or used for marketing purposes. You have complete control over who sees the information you share. For example, when you report an incident, you can set its visibility. When you register as a volunteer, your personal contact details are kept private and only shared with a vetted organization when you are assigned to a mission. This commitment to privacy is essential for building the trust needed for citizens, volunteers, and professional organizations to collaborate seamlessly on a single platform.

Our Story and Mission

PubSafe isn’t just another tech company. We are a Public Benefit Corporation (PBC), which is a special legal designation that means our public mission comes before profits. Unlike traditional corporations that are required to maximize shareholder value, a PBC is legally structured to prioritize the social and public good that it was created to serve. Our mission is to save lives and reduce suffering in disasters. This structure allows us to offer a robust free version of our app for citizens and maintain affordable pricing for non-profits and government agencies. It’s our way of ensuring that our focus always remains on what’s most important: helping people. You can install the free app today to become part of the community.

Your PubSafe Pricing Questions, Answered

Video Transcript
Read the Damage Assessment Transcript

…How do you tube this Aaron from pub safe And today we’re going to be talking about pricing. Sometimes we get the impression that people think that the pups platform might be. Extra costly. based on the features and the functionality. Or competitors that are out there that…charge.

Anywhere from 60 to $120 a year. And you have to pay that fee upfront. So it’s going to cost you all of that. And sometimes. in government situations you have services that.

They cost. A quarter half a million. dollars or more for messaging notification services and things like that. And we took a look at that and said, there’s really a couple of things that we want to make. Different about pub safe One is we’re a public benefit company.

We don’t have an obligation to shareholders. To drive profits through the roof. So I think when you see the pricing you’re going to understand that, you know this is really about as minimum amount of. That we can charge two. Do the development and provide the resources that we…

are providing. And. When you deep dive into, you know the feature set from pub safe. There’s nothing like it on the market. For sure.

You know we spent years actually literally years building the pup safe platform. very specific to NGO disaster response. So when you look at some of our other video content, And we’re going to create another video here shortly specific to the features and the functionality. just kind of running through a list and describing those things for you. You’ll see that you know…

It’s no longer viable beyond Google docs. You know sharing information via spreadsheets, collecting contact information this way or. You know having siloed information with Vinnie organiza. you know we’ve worked very hard to make pub safe the one and only place that you need to go. To run your.

Organization. But also to share information with other organizations that are responding to some of the disasters. Think about the power of being able to get everybody onto the same platform share the same information in real time. And then. Pass information back and forth based on what you can or cannot accomplish.

Right It’s pretty powerful concept. You know people talk about that around the fringes but nobody until now is really. Built the hub. For that type of information. And…pub safe is a hub of information.

We are interested in doing integrations with others and moving information around based on user privacy. settings which is always the. No more consideration. But you know outside of that, People that want to participate in the public benefit aspects. I’m sharing information up.

is where it’s at So let’s talk about pricing. And I had mentioned that. Other companies, typically they charge the organization or they charge the government or they charge the corporation.

you know a large sum of money. If you look at. A platform like this just use we’ll use the general general term for CRM whether it be dynamics or Salesforce or anybody else. yeah, it could be anywhere from 30 to. $85 a month per user.

And at that price point the organization has to come up with the money. No. Yes in CRM is just one information. Aspect right. There are lots of others in running a.

An NGO in search and rescue operations that come into play So that’s just one cost And then if you have a mobile app that might be a second cost. And. You know if you have a tracking app that might be a third Boston. So you’ve got all these different costs that build up over time. And we looked at that and said, you know we know because.

Of working with NGOs. Being a nonprofit at one at one time. We have got to provide a model that makes sense for NGOs to get excited and get on board. So we’ve flipped this whole thing around and…

what we have done. And I’ll show you this. And matter of fact if you go to our website to go to join…

And you go down to organizations you can see here. We outlined the process and we outlined the prices right here on our website…

one of the things to understand is that. We bill…

Everybody after a 90 day free trial to start with first of all, you. So you can get involved and it’s not gonna cost you anything And it’s the beginning of hurricane season So you can make it through most of hurricane season. And simply use the pumps a platform for free. Right. at the end of that 90 day period we’re going to.

Charge you in the first year. $199…

It’s 90. for an application fee. Which is where we go And we actually research you online make sure that you meet the criteria. Of of an organization that we want participating in the pub safe platform. So if you stand up a an NGO today and you try to apply tomorrow it’s not going to happen to me.

You know we want more experience in that. Ultimately the users that are part of an organization it’s their responsibility to vet those people. To make sure that they’re certified and everybody’s going to have different standards So we don’t get into betting users Right. That’s up to the organizations. But, 1 99 the first year we are waiving half of that for the.

2023. So it’s only $99 in 2023. And then each year after that we charged $99. To the organization That’s it. So you might have an organization.

It could be a government entity. Hey $99 and get the functionality. Provided to the government. that I will show you here, which is also listed on our website If you go here and you go down to at versions. we list out all the functionality by adversion.

That is available.

you know based on the subscription model. our lowest subscription model is free We want every citizen to have access to. You know pub safe to be able to see and share information to provide real-time crowdsourced information to you know NGOs. governments, corporations and everybody that has an interest in responding and. And providing rescue and relief to people and animals that are suffering.

We want them to be able to get this information So we believe every, every citizen out there has the potential to contribute to them for information. Do a disaster. That information then becomes available in real time through the web portal. So, organizations that want to access that web portal have to pay this $99 after the 90 day free trial. Which is nothing right.

secondly, what we have done is we said on a per user basis we’re not going to charge the organization for the users. We’re going to utilize the Android and iOS. Purchasing model. Which if you don’t know we lose a good percentage to.

The app stores for, you know, keeping that service. We could run this through the pub safe. Website and, you know, Ask people to put a credit card in there and charge that way. But it’s inconvenient. And honestly the stores handled taxes and international.

Monetary adjustments on behalf of us. And it makes that process easier. And they handle some privacy things that may be. more restrictive in different different parts of the world. So.

You know there’s some value in that but we do lose a large percentage of everything that we collect. And then we obviously have taxes that we have to pay. So, you know…

At the end of that whole that process there’s not a lot of money left over to pay for the development the hosting. You know personnel and things of that nature but it’s our contribution to the effort to bring relief to. You know people that are suffering. And it is also our goal. To make pub safe the global…single platform that people go to for citizens’ safety and relief efforts.

Right. If we can get everybody on the same page it’s super powerful. So we have this free version. Which, let me go there. And show you now so you can see the different versions…

We have free. And then we have base in bases 99 cents. A year that’s it Right. So some some minor upgrades a little bit more flexibility. but 99 cents a year right?

and then we go to plus which is a dollar 99 and then we switch over to monthly subscriptions…

One of the things about monthly subscriptions through the app stores is you don’t have to pay annually for that subscription So instead of paying roughly $24 a year, you could pay $99 a month for during hurricane season And then. Basically deactivated at the end of hurricane season and not pay anything. if you want to interact with the web portal, I E you want to be able to dispatch and communicate and, upload information you know like volunteer hour information things like that. Then you have to go to the pro level right This is kind of the minimum. To start to interact with the pro level.

And then we have government which is a little bit more expensive because we offer some. Pretty robust capabilities. That. you know on the messaging and alerting side where we enable the government to actually. Communicate.

Via messaging from the web portal. Out to any of our up-sale members. directly and we don’t charge them. There’s no additional charge for that. Right.

And so in instead of coming in and saying Hey we’re going to charge the government. A half million dollars for a messaging capability. We don’t want that We don’t want budget to be an obstacle. So we said, We’ll allow the government to do this messaging service from our platform straight to the mobile app. Yeah.

there’s no additional charge for that. You know…

It’s restricted to certain areas right Obviously we don’t want Tampa. Messaging people at Jacksonville, you know things of that nature So there are some restrictions of that nature. and there will be some restrictions on how frequently you can do it things of that…kind but in general it’s free. To the government to message citizens. you know to help save lives coordinate.

No evacuations and things like that. So that’s usually powerful And huge a huge huge huge cost saver especially if you’re in an area with no budget If you’re in a. We’ll see you in rural Mississippi. And your county doesn’t have a budget for a platform. You could go in.

in. You know you today you could go in and you could say, I’m going to get a single user. And that user is going to be on the pro version of the app. So I’m going to pay my $99 for a portal access. I’m going to have one user at $5 a month.

That is going to be the administrator of that portal. And then I’m going to go out and I’m going to tell my city. In my area Hey go get the free version of the pub safe mobile app because when something happens we’re going to message you to the mobile app. And then so then we do all the notifications and things like that through the phones. That alerts the people to potential like Hey you’ve got a tornado That’s coming to you in the next, you know five minutes you need to take cover immediately.

And you could message the people just in the front of the…

You know the storm cloud. Right. You probably have seen or if you haven’t, you can go here and look at the web gallery on the resources. And you’ll see that we have…good screenshots in here, but you see, like we do weather radar. And you can look at actually predictive, weather radar.

So you could go in here and just message a couple of these folks These people can be on the free version of the pub safe app. The more users that are on the pub safe app whether they be free or a slight upgrade or whatever, obviously the better the response the more information. More accurate the information. And that real-time information is going to help decision makers. make better choices as to where to allocate resources.

So. you know again a government agency could have a. $99. community messaging platform. To their citizens.

You could do the same thing with the church You know if you have a large church in area and you want to set up a church organization, you can do that and you can message those. Those users for free. Now, if you want to interact like I said with…

the web portal like you want to go back and forth and communicate and things like that. Then you need to understand that you got to go to pro. But again we’re not charging you 4 99 times 12. You know the app stores are going to bill you 4 99 a month And then when you don’t use the platform, I E. You know you leave the organization or you’re going on sabbatical or whatever, and you can suspend that service through the app stores.

And you’re not paying it right. So you’re paying for the months that you use. and you start to get in here and you start to look at and look at all the things that we have to offer You know, assistance requests. sit reps, being able to do a my status update you know Hey. Instead of everybody trying to run out and do a wellness check all the time, you can just go straight into the app and say Hey I’m fine but I’m going to the shelter And I’m leaving here at three o’clock.

You don’t hear from me. You know check with the shelter Cause that’s where I’m headed. Right You can do location updates and location updates.

no you can’t do location for free. But everybody else can do location updates and location updates could be like you’ve got a food truck That’s going to be out in front of the home Depot. Right And you’re going to be there for four hours selling barbecue. After a disaster. Or you could be alone and you know that you’ve got a shipment of generators coming in and those generators are going to be there Thursday at three o’clock.

So people that need generators. No when to get there Right. And then once the generators are sold out you’d come back with an update and say Hey. You know we’re sold out. Our next ship and apply woods coming Friday at…4:00 AM.

And it will be open at 6:00 AM You don’t come by and get your slides. So lots of good information through locations. You can do. Search party joins…and joining a search party is like an impromptu group of people that would be out there. And you know they they paid two bucks to join the search party Everybody can spring for two bucks to find a missing child.

But again they can go in they can shut it off.

but this is a there’s a really special function that. We created. nobody’s doing it where you can join hundreds of people through a search party within a few minutes. standing in the parking lot of a. You know a big lots or something like that.

And all of those people now become temporarily associated with the organization. You can start looking at them online As people are doing a search. The other thing is responder status. So in pub safe you can. You can be a responder or a citizen.

we do start to weed people out just because we start charging them a monthly fee in order to be a responder. Right. This. was like a plus responder is not associated with an organization. A pro responder is associated with an organization.

So that’s kind of a differentiator. Then we get into. damage assessments volunteer hour tracking. Et cetera et cetera. Another key differentiator in the pricing As you look at teams.

Right And we’ve got teams down here So how many teams. Can you join? Great or joined well, Nothing for the free version. If you pay the 99 cents a year Yeah You can create two teams.

plus users five. And, it goes way up when we start to get into pro Right? So this is…

It’s actually should be downloaded so you can create five teams but those teams could have up to 30,000 members And why did we do that? That’s a number that nobody even thinks about trying to. To put together. Because we want people to be able to create impromptu teams for large disaster response. When you have utility companies.

and. search and rescue teams and government agencies and NGOs and corporations all coming together. To respond. We can provide a unified platform That’s gonna allow everybody to start to share information through this team configuration. So very powerful capabilities there.

That we need to make sure that people understand what you’re getting for the price Right. inside of the mobile app there is a also a listing of the app versions and some of the basic features that you can get. When you open up the mobile app if you go to the top left-hand corner we call it the. Called the amp. Alright, admin menu the hamburger menu.

And you go down to where it says app upgrade current version pro. You can click on that and you’ll see a short list of…

the different apps and how you can do your upgrade. To get to different levels. Right…

by the way, even though we don’t have enterprise listed on the website, You’re a corporation and you want to track your people that are moving around the world. You can do mobile app tracking as opposed to. The GPS vehicle tracking or something of that nature. You know people that are traveling around the world off don’t take their vehicles with them So having an app where you can go onto a online web portal and you can see where all of your members are. globally and whether or not anybody has a distress call or, you know it was posting information.

It becomes very important to be able to see in monitor equal. When I think of organizations like UNICEF RO health organization. big corporations like that the red cross agencies like that that are doing great work all over the world…

It would be great for them to be able to log into a central portal. From there. Central monitoring station and be able to pull up a map. Zoom into Africa zoom into Ukraine. And then to south America.

And see the different teams that are in those areas. And if somebody gets in trouble, You’re going to get notification provided They’ve got solar service in that area. but it’s you. It’s a way to stay on top of what’s going on in all these different areas. And be able to communicate because again, from the web portal you can chat one-to-one with the mobile app anywhere in the world Or you can actually go on the map and draw a polygon and then message multiple people I E team.

you know someplace and it might be three people or it might be 300 people. And there we’ll all get a message through the web portal. We actually at this point still go in and. Draw a polygon around all users globally. And we send all users.

Lovely. A message just to test the communications see if things are moving at proper speeds and things of that nature So. You know there is an opportunity for. Corporations to use the public platform as well. So,

not to. This has been a longer video than I would like it So what’s. Break it off here. And just say, you know if you’re interested in the pub safe platform as an organization, Get ahold of us. We’re being completely transparent with, you know what it’s going to cost and how the pricing is done.

reach out to us We’ll be glad to do a web demo for you. and then put you on the 90 day free trial So the only thing you’re going to pay for a 90 day free trial is the $5 a month because you have to have the pro version the mobile app. So, you know give it a test run See See if you like it and if you like it, You know ask your volunteers to get on it because the volunteers are the ones that are really funding the you know the access the development. you know the capabilities and the features that your organization is going to benefit from. You know we we all know when we volunteer for things we’re spending our own money.

This is just five bucks a month.

it’s it’s. Really. almost too low for everything that we do but we want to be part of the solution and we want to encourage everybody to centralize. Onto the pub safe platform. So we can really take the next leap forward as an industry to centrally.

manage view and access real-time crowdsourced information. Thank you And we look forward to talking to you soon. Thanks

…

How a Warning System Tsunami Works: A Simple Guide

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Frequently Asked Questions

Is the PubSafe app actually free? Yes, the app is completely free for individual citizens and volunteers. We are a Public Benefit Corporation, which means our primary mission is to help communities, not to generate profit for shareholders. Organizations like NGOs or public safety agencies pay affordable monthly fees for advanced coordination features, and this is what allows us to keep the app free for everyone else.

Should I use PubSafe instead of calling 911? Absolutely not. You should always call 911 first during any life-threatening emergency. PubSafe is a powerful support tool for community and volunteer coordination, but it is not a substitute for official emergency services. Think of your 911 call as the first and most critical step, and PubSafe as the platform that helps organize the community response that follows.

How is this different from the emergency alerts I already get on my phone? Standard emergency alerts are a one-way broadcast; they tell you a problem exists but don’t provide a way for you to share information back. PubSafe creates a two-way street for communication. It allows you to report what you see on the ground, like a flooded street or a fallen tree, and places that information on a shared map. This gives response organizations a real-time view of the situation so they can act more effectively.

I’m not part of an official response team. How can I use the app to help? The app is designed specifically for you. As a citizen, you can become the eyes and ears for first responders by reporting incidents with photos and precise locations. This provides them with critical information they might not have otherwise. The app also connects you with vetted organizations, offering a safe and structured way to volunteer your time and skills when your community needs it most.

My volunteer group needs better organization. How does PubSafe help teams? PubSafe provides a central command center for your organization. Instead of trying to coordinate through confusing group texts or spreadsheets, you can use our web portal to see all incident reports on a single map. From there, you can manage your volunteer roster, assign specific tasks directly to team members in the field, and track everyone’s progress in real time. It streamlines your logistics so you can focus on your mission.

Key Takeaways

  • Unify Your Response with a Shared Map: PubSafe moves beyond simple alerts by creating a single, real-time view of an emergency. Citizens report what they see, and organizations use that shared information to coordinate efforts, assign tasks, and avoid duplicated work.
  • Empower Every Role in an Emergency: The platform provides specific tools for everyone involved. Citizens can use the free app to report incidents and volunteer safely, while organizations get affordable plans to manage teams, track resources, and coordinate a professional response.
  • Trust the Mission, but Call 911 First: PubSafe is a Public Benefit Corporation focused on safety, not profits, making its tools accessible and your data private. While it’s a powerful coordination platform, it is not a substitute for emergency services; always call 911 for immediate police, fire, or medical help.

Related Articles

  • PubSafe Pricing: From Free To $11.95
  • PubSafe Platform – Citizen Safety Community
  • PubSafe Pricing & Plans: Affordable Options for NGOs & CERTs | PubSafe
  • PubSafe: Enhance Community Safety When It Matters Most

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